In this blog post, we compare Azure Bot Framework – Standard vs Premium channels to understand the differences objectively.
Channel Reference details are available here: Channels reference – Bot Service | Microsoft Learn
The comparison between Standard and Premium Channels reveals distinct characteristics for each category. Standard Channels encompass Microsoft first-party services like Skype, Cortana, and Microsoft Teams, as well as publicly available Bot APIs like Facebook and Slack.
These channels offer a variety of established interaction platforms. In contrast, Premium Channels enable communication within your own application or website, providing a more tailored and reliable communication experience.
While Standard Channels have limited client customization options for the user experience, Premium Channels offer customization flexibility using open-source clients. Standard channels are widely accessible, whereas Premium Channels offer a controlled context for communication.
For a comprehensive list of available channels and further details, one can refer to the Bot Service documentation, specifically the “Channels reference” section on Microsoft Learn.