Microsoft Word is one of the most valuable tools to have in your computer arsenal. You can create documents, definitions, reports, and more with it. When uploading the documents on OneDrive, you may encounter the Upload Pending error.
This error is typical in Microsoft Word, especially when uploading files on the Cloud platforms. Before moving into the solutions for this error, let’s first understand what this error is.
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Microsoft Word lets you upload documents directly to OneDrive. This functionality allows you to share and collaborate documents with others and also access them anywhere. However, the upload procedure may get stuck, and your changes may get lost.
Primarily, this error appears when you don’t possess the file ownership or if it owns an unsupported name. Moreover, add-ins and extensions can also interfere with the upload procedure and create this error.
The “Upload pending” error indicates that Microsoft Word has stopped saving the new changes to OneDrive (or your other chosen Cloud storage).To ensure you don’t lose your chances, you can try the following methods and fix this error.
Microsoft Word requires a continuous Internet connection to sync the latest changes on the Cloud storage. But if your computer has poor internet connectivity, your Microsoft Word document will keep showing the “Upload Pending” status.
After enabling Internet connectivity on your laptop or computer, Word will automatically begin saving your document and remove the ‘Upload Pending’ status.
The alternate method to fix the Internet connectivity issue:
Step-2: If the results show lower speed and stability, you can check the Physical network connections, run the Windows Network Troubleshooter, ensure you have a valid IP address, or contact your ISP.
Step-3: If OneDrive servers are experiencing downtime, you can’t upload files to the platform. So, visit the Microsoft Office server status website and check the OneDrive status. If its service is down, you must wait until the problem gets resolved.
OneDrive provides 5 GB of free storage once you open a Microsoft account. This storage space is inadequate, specifically if you frequently upload huge files on OneDrive.
If you encounter an upload pending error, there’s a high chance you may have insufficient storage space on OneDrive. So, to confirm this, open OneDrive in the browser and check the storage status at the bottom-left corner.
If you run out of space, you can delete unnecessary files or buy Microsoft 365, which provides 1TB OneDrive storage and a license to all Office applications.
You can also buy additional OneDrive storage, transit to another cloud provider, or save the Word file offline on the PC.
If OneDrive servers show an issue, you will continue encountering an error when saving the Word file. So, you can open the Downdetector and search for OneDrive (or M365S) to approve the issue. You will detect high outage graphs when other people report the same.
You can either wait for Microsoft to resolve OneDrive issues or temporarily save the document to Dropbox, Google Drive, or on the PC. But you can’t begin a real-time collaboration if you keep your files offline.
Word will transit from OneDrive to another folder and then sync the latest changes.
You can quickly fix the error by altering the file name while uploading. This is chiefly applicable in scenarios where the file is not yours or originates from an external source. You would still face the issue if you Save. So, you need to save the file with another name and then upload it on OneDrive. Follow these steps.
You may face an issue if you have tried renaming the Word document in PC or OneDrive with an invalid character. Microsoft Word will not allow you to open or make changes until you discard the special characters, like*, #,<, >, etc., from the file name. So, you can either rename the document from “File Manager” or click on the Word file name at the top and eliminate special characters.
Open a Word document on one computer and use your other laptop/mobile/ OneDrive web to modify the original file location. On your main computer, you will face an upload pending error.
Word tries to use the original location to sync the newest changes. However, since the document is already transferred to another folder, the software couldn’t find it and shows an error. So, you must close the current Word file and open the same from a new location and begin editing.
If the error still exists even after saving the file with a different name, the problem may be that you don’t own full access to it. Usually, this happens when the document originates from an external source. You need to accept full ownership of the file. Follow these steps.
If Microsoft Word still shows this error, you can use the default Windows repair tool and resolve the Office issues. Follow these steps.
After the repair process finishes, open Word, and now you will not face the “Upload Pending” error.
Now Microsoft Office will detect and solve any corruption in the suite.
The Office apps will load without add-ins and extensions in the “Safe Mode.” If you want to open Microsoft Word in “Safe Mode,” open the Run dialog box. Now type “winword / safe,” and hit Enter.
If you can now upload the file to OneDrive without an error in Safe Mode, the installed add-in or extension is the cause of the error. You can disable it by the below steps:
File > More > Options.
Microsoft regularly releases updates with bug fixes and new features. You can manually update the app to the latest version and remove the bugs to get these benefits. Follow these steps to update Microsoft Word.
Using an old Windows Office is another key reason behind this error. So, you can download the latest Office update and fix it.
The error will be fixed.
If you are facing this issue with PowerPoint and/or Excel, you can fix it in this same way. You simply have to delete “com.microsoft.Powerpoint” and/or “com.microsoft.Excel” respectively. All the steps up to that will be identical.
Note: If any of the above methods don’t work, you can contact Microsoft support while signing into your Microsoft account and opening its chat room. You can communicate with a specialist and solve the issue.