If you are trying to fix and resolve Windows 11 not shutting down properly, you have landed in the right place.
When troubleshooting any issue on your computer, the typical step that we follow is powering it down or rebooting. But what if you cannot shut down your PC? Well, this issue may occur in your latest Windows 11 computer. Don’t worry; there are several easy-to-follow fixes available for the same. Before going through these solutions, let’s first know the reasons behind this issue:
In this guide, we have multiple options in order of priority to be able to solve this problem. See below:
This method involves shutting down the PC in the usual way. Follow these steps:
It is possible to customize what the power button can perform on your PC. For example, you can set whether you need the power button to activate your computer to sleep mode, shut down the PC, or turn off the display.
If you press the power button to turn off the computer, it might be because the power button is allocated to Do nothing.
After these steps, press the power button, so you can now shut down your Windows 11 PC. But if you still can’t shut down the PC through the power button, the issue can be with the system, or perhaps the button is faulty. In that case, you can try any of the following methods.
If the issue still exists, then you can try the command prompt. You can try running the shutdown command on your Windows 11 PC to resolve the issue. Follow these steps:
For Windows users, a fast startup is a practical tool, but it has its negative aspects too. Often, the incompatible hardware systems come across glitches after the fast startup is enabled in Windows 11. Therefore, if Windows 11 cannot shut down, then you have to disable this setting. Follow these steps:
Windows presents inbuilt free tools for repairing nearly all the issues, so they can also resolve this issue. If Windows 11 does not shut down, then the recommended solution is a Power troubleshooter. Apart from identifying the root cause, this tool would either repair or recommend some solutions:
After these steps, the tool will begin identifying the issue within a few minutes.
If the issue persists, then you can run a system restore. By doing this, it reverts your PC to the latest restore point that you created. For running system restore, here are the steps:
With a batch file, you can easily create a custom shutdown button. You can use it whenever this issue comes up. Here are the steps:
If the issue is still unresolved, then you can try to update your Windows.
Drivers are the apps to set up communication between software and hardware in a Windows PS. It must always be updated to ensure proper functioning. If they get outdated, the OS begins behaving incorrectly and shows specific errors.
If the Windows 11 PC does not shut down, it shows that some drivers may not be updated. Windows provide a built-in utility, i.e., Device Manager, to carry out all essential tasks like drivers’ update, remove, rollback, properties, and know its details. Manually update the drivers with these steps: and properties.
Some third-party apps like DriverPack Solution or Driver Booster are available to update drivers on your PC.
Typically, installing Windows updates resolve errors and issues. Conversely, uninstalling updates also help the same way. In many cases, Windows 11 cannot shut down after the update.
This is due to the presence of bugs. Occasionally, Microsoft identifies the issue and solves these in follow-up minor updates. However, if lots of users are not affected, then you have to solve it on your own. In this case, the simplest option is to uninstall the Windows update.
Clean boot ascertains that no third-party services interrupt the normal working of the PC. With this configuration, Windows 11 will begin loading the basic programs where no interference will occur. This method allows determining the exact cause of this shutdown issue. Follow these steps:
Due to the presence of malware, some unexpected issues may occur. When you encounter Windows 11 not shutting down correctly problem, you should run an antivirus program. It can identify and remove the threat. The Windows Defender is a powerful tool, and there is no need to be worried about the malware because it is entirely capable of solving the issue. You need to run a full scan of this tool using the below steps:
System File Checker (SFC) is identical to a universal solution for Windows 11. It is capable enough to fix the errors that show up due to corrupt or missing system files. Each issue in Windows OS somehow has connections with this cause, whether it began because of third-party programs, corruption in dll/exe files, or malware attacks. Thus, whenever you find Windows 11 shutdown issue then SFC is a recommended tool to use.
Follow these steps to execute the System file checker through the Command Prompt:
For avid gamers, many heavyweight gaming apps and software are installed on their system. In that case, the Windows 11 not shutting down issue may come up. So, you can discard them by the below steps:
Most of the time, the shutdown issue in Windows 11 occurs because few processes freeze the desktop. Such processes can be some functions or powering on the Start menu does not respond, which makes you incapable of clicking it or no change appears even after clicking. Moreover, after the selection of shut down, nothing happens. Follow these steps to terminate the process:
If still the issue is not resolved, repeat the same process, and you need to “End task” the subsequent process that is consuming more resources.
If updates are not installed on your Windows 11 recently, do it. This is because updates might include the solution to this bug. Hence, you need to check for the updates, and if anyone is pending, do install it. Besides, updates for OEM drivers are available with this method. These steps are helpful:
If the issue is still unsolved, you can reinstall the OS. As default, this version comes with Settings to reset the PC and keep the apps and files in the Recovery section.