WindowsWindows Server 2019

How to Fix Windows Server 2019 Internet Access – Troubleshooting

Fix Windows Server 2019 Internet Access

In this article, we help you fix Windows Server 2019 internet connectivity issues. The Windows Server 2019 is available for the global audience, and it has been widely used across multiple genres of users. However, as with any service, you would indeed find a few issues with the connectivity with your Windows Server installation. One of the most commonly encountered problems would involve No Internet Access issues.

What is No Internet Access Error?

Sometimes, you might notice that your server or network shows that it is connected to the internet, but you are getting a Connected, No Internet access error on your device. In some cases, you may be able to access the internet, but the device shows no internet access error on the taskbar or elsewhere. The first option will be to check if proper internet access is available on the device without any restrictions.

If you are not able to access the websites or web properties, the issue may be akin to regular internet issues. You can address the concern using the widely used resolutions. We will come to that later. In case you can access the internet, yet the device shows the error, it may be a reason you would need to address. Several reasons would be hindering the actual probing. That can be resolved following a few precautions.

What causes these issues?

There can be several reasons that can cause the issue. There are a few things that may be restricting the probing.

While there could be multiple culprits, one of the possible reasons could be a third-party antivirus.

Another reason can be a firewall or security applications. The first instance where the internet cannot be accessed at all can be because of a wide range of 3rd party configuration issues that may be affecting your internet connectivity. We will attempt to address the concern through the following steps that you would try resolving using the standard troubleshooting options you would use for internet connectivity issues.

How to Fix Windows Server 2019 Internet Access errors?

The first step would be to disable the antivirus and firewall services to address the No Internet access error. If the issue is resolved after this step, you can probe or contact support for the respective services to check if the problem can be resolved.

Restarting the Network Location Awareness can be much helpful in addressing the issues in most cases. You can even check by disconnecting and reconnecting the network adapters. This will force the Network Connectivity Status Indicator (NCSI) to initiate a new probe.

Another issue that can affect an active probing would be a VPN service that you may be using. You can disable the VPN and check if the false warning is gone.

The other options you can opt for would be to focus on the possibility of a genuine lack of internet connection. Several reasons can affect the usual internet connectivity. Some of the solutions you can opt for would include the following. Let us explore each of these methods one by one in detail.

Method 1 – Check if other devices can connect

Before you can take up any additional measures, it would be essential to check if the other devices can connect to the internet. If none of the other methods is capable of connecting to the internet, it would perhaps mean there is an issue with the internet connectivity itself.

If the connectivity is available on other devices except for your computer, it would mean your computer is not configured correctly and cannot access the internet. You can disconnect from Wireless connectivity and check if the internet works with the Ethernet connection. If it resolves the issue, the problem may either be with your WiFi adapter or the local router.

Method 2 – Restart your Device

Please note that you would not need to opt for the option if all devices a not able to connect to the internet. Under ideal conditions, rebooting would solve most of the issues you may be facing with your internet connectivity or any other problems you may be having with your Server.

Rebooting your computer can help you address most of the temporary issues you may be facing with your computer or other devices. This can also work in case your internet connectivity is facing a temporary glitch of any sort.

Method 3 – Reboot your modem and router

If the above steps do not solve the issue for you, the next one you would go would be to check to reboot your modem or router. Like we already stated, rebooting help on most of the devices in resolving the temporary glitches it may be facing.

This would apply to your modem or router as well. Rebooting them is rather easy compared to your devices. Disconnect them from the power supply and keep them disconnected for a minute or two. When switching them on, do it with your modem first and only when it is up and ready – switch on your router. If this is a part of a larger setup, do contact your local IT Team.

If even this step does not resolve the issue in your case, you may need to opt for the additional options. The problem may be more complicated than you anticipated it to be.

Method 4 – Run Network Troubleshooter

This is one of the next steps that should be much easier to work with. Your network settings may be experiencing a few issues, and it may be necessary to address the issue through a few more troubleshooting exercises. In the case of Windows, you have the built-in Windows Troubleshooter that best understands how to resolve the issue.

Now that we are all on Windows 10, we would explain the steps using Windows 10 interface. However, do note that the built-in Windows troubleshooter may or may not be able to solve the issue for you, but it would be worth resolving the issue in many cases.

  • Go to Settings and then Network & Internet option.
  • Check the option for Status.
  • Choose the option for Network Troubleshooter.

Follow the instructions carefully. Check if the troubleshooter resolves most of the issues. If you are on Windows 7, you can find the troubleshooter on Start > Control Panel > Troubleshooting > Network and internet > Network Connections.

Method 5 – Check your IP Settings

If the above step does not solve the issue for you, you will need to indulge in a more complex troubleshooting procedure. The first step in that direction will be to check if your device has correctly configured the IP address settings.

In case the IP address on your device is not correctly configured, you would find that you would get the No Internet Access issues. You can attempt resolving the problem by following the tips here below –

  • Click on your Network icon on the system tray.
  • Choose the option Open Network & Internet settings
  • Under Change your Network Settings option, click on the Change Adapter options.
  • Right -Click on the network connection that you have issues with.
  • From here, click on the option Properties.
  • Locate the option of Internet Protocol Version 4
  • Double click on the option.
  • On this page, make sure the options for Obtain an IP address automatically and Obtain DNS server address automatically are checked.

Click on Ok, and your connection should go online in no time. Reboot your PC, and the issue should be resolved.

Method 6 – Check your ISP status

The Internet service provider may be having issues with connectivity. Of course, the thing can be a rare one. However, some reasons can bring up an error as a result. Check if the ISP has any issues.

Getting in touch with customer service can be one of the best solutions in this direction. They can provide you with the actual issues you may be going through. A Twitter or Google Search can help you arrive at the right solutions.

Method 7 – Use Command Prompt to resolve the errors

Windows 10 or Windows Server 2019 has several networking commands that can come quite handy enough. You can address the issue by making use of a few of those commands.

Here is how you would be able to resolve the issue –

  • Launch Command Prompt. You can do it utilizing or typing in the search word CMD in the Run dialog box.
  • Make sure you are accessing the command prompt as an administrator.
  • Type in the following commands. Make sure you press ENTER after each of them.
    netsh winsock reset
    netsh int ip reset

    This will reset the files used for internet access.

  • If the above commands do not work, you can opt for the option to release and renew the IP address. For this, you will need to enter the following commands in the Command Prompt.
    ipconfig /release
    ipconfig /renew
  • As a final step, refresh the DNS settings on your computer through the following command-
    ipconfig /flushdns

Reboot your PC after this step. This should ideally restore the internet connection for you.

Method 8 – Disable the Security Software

The antivirus or the security software on your device can be yet another issue that can bring up the major connectivity issues on your Windows Server 2019. Disabling the antivirus or other security solutions can be quite useful in resolving the problems in your internet connectivity.

Temporarily disable the security systems and check if it resolves the problems. Installing an updated version of the antivirus can be equally efficient in addressing your concern to its fullest capability. Thee may also be malicious software that may be causing the trouble in most of the cases.

Method 9 – Update your Wireless Connection drivers

Ideally, the drivers do not need to be updated manually in most of the cases. Manual installation of drivers is not actually recommended as it can cause further glitches. You can, however, check if there are any driver updates are available.

The manufacturer supports apps on your computer or laptop can be handy enough in this context. A few good examples would include the HP Support Assistant or Dell Update utility.

Method 10- Reset Your Network

This can also be helpful enough in addressing your concern of No Internet Access message. In fact, this is the last resort to resolve the issue. This will help you reset all the network settings and help you get the issue resolved and connect to your internet with ease.

Here is how you would be able to achieve it –

  • Launch your Windows Settings.
  • Opt for the group Network and Internet.
  • Locate the option Status. It should be chosen by default. If not, switch to Status
  • Locate and click on the option Network Reset.
  • Confirm by clicking on Reset Now.

This will help you remove all the network adapters, and you will be back to default. You will need to configure all your settings, including the network credentials afresh.

In Conclusion

Unless the issue is very severe, you would indeed not need to reset your computer to get rid of the No Internet Access option. One of the able steps should assist you in resolving the problem with ease and simplicity. Check out each of these methods in the order specified, and you should find your connectivity working once again.

We assume the comprehensive guide as in the above discussion should be helpful enough in more ways than one. Check those tips out and share your experiences with us.

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